Below is information regarding the agenda, cancellation policies and refund. Please check this page often for updates and additional information. If you have any questions, please contact your event manager barbara@strategicevents.ca

Whitehorse Shuttle Services offers complimentary transportation to the Sternwheeler.  They are at the airport for every arriving commercial flight. Guests can find the bus outside the exit doors and to the right.

CONFERENCE CANCELLATION POLICY:

Our conference cancellation policy is designed to be as fair as possible to both attendees and organizers, considering the costs and planning that go into running a successful event. If you are unable to attend the conference, please let us know by October 15th, 2024 so that we may process your request accordingly.

Refunds:

Cancellations requests by October 15th, will receive a refund less a processing fee of $200.

After October 15th, all conference registration fees are non-refundable. However, we allow attendees to transfer their registration to another individual at no additional charge. If you choose to transfer your registration, please notify us in writing with the name and contact information of the person who will be attending in your place.

Cancellation by the Organizer:

In the unlikely event that the conference is cancelled, attendees will receive a full refund of their registration fee. However, the organizers are not responsible for any other costs associated with attending the conference, such as travel or accommodation expenses.

Changes to the Conference:

The organizers reserve the right to cancel or reschedule any aspect of the conference, as well as to change the location, date, or time of the event. In the event of any such changes, we will notify attendees as soon as possible and will offer the option to transfer their registration to a future event or receive a full refund of their registration fee.

Please note, if you are registered at the member rate and wish to transfer your registration to a non-member the additional fees for a non-member will apply.

Force Majeure:

If the conference is cancelled due to circumstances beyond our control, such as a natural disaster or governmental action, attendees will not be entitled to a refund. However, we will make every effort to reschedule the event or offer alternative arrangements if possible.

By registering for the conference, all attendees agree to comply with the terms of our cancellation policy. If you have any questions or concerns, please contact Sarah Lampson.